Privacy Policy

Last Updated: August 3, 2026

Welcome to ZentroKart. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Full Name
Email Address
Phone Number
Shipping Address
Billing Address
Payment Information (processed securely through third-party payment providers)
Order History

Automatically Collected Information

IP Address
Browser Type
Device Information
Pages Visited
Time Spent on Our Website
Cookies and Similar Tracking Technologies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Deliver products to your address
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Detect fraud and maintain website security
Comply with legal obligations
Send promotional emails (only if you have opted in)

3. Cookies

We use cookies to:

Keep items in your shopping cart
Remember your preferences
Improve website performance
Analyze visitor behavior
Personalize your shopping experience

You can disable cookies through your browser settings, but some features of the website may not function properly.

4. Payment Information

We do not store your complete debit card, credit card, or banking information.

Payments are processed securely by trusted third-party payment providers that comply with industry security standards.

5. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties when necessary, including:

Payment processors
Shipping and delivery partners
Website hosting providers
Analytics providers
Legal authorities when required by law

These service providers receive only the information necessary to perform their services.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet is completely secure.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw marketing consent
Request a copy of your stored information

To exercise these rights, please contact us using the information below.

8. Third-Party Services

Our website may include links to third-party websites or use third-party services such as payment gateways, analytics providers, and shipping partners.

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.